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SPA ENTRANCE FEE (per person)                                  
One-day entrance to the spa plus use of the gym, swimming pool, Vitality Pool, sauna and Turkish bath.

RESERVATIONS    
Due to the exclusive nature of your experience at the spa, please note that non-residents are required to reserve at least 2 hours of treatment, the only exception being Finishing Touches Treatments.
You will be asked to produce a credit card number to confirm your booking.

EARLY ARRIVAL
Please make sure you arrive 45 minutes before your appointment, wearing a swimming costume and bathrobe. This will allow you to enjoy the spa services completely relaxed.
Out of respect for the other guests, your treatment will finish at the established time.

CANCELLATIONS  
50% of the cost of the treatment or programme will be charged for appointments cancelled with  less than 24 hours’ notice.
The full amount will be charged for cancellations made with less than 12 hours’ notice.

SPA RULES
Since the spa is designed specifically to create a peaceful environment, all clients are kindly requested to switch off their mobile phones and moderate their tone of voice. Please note that smoking is strictly prohibited throughout the spa.

ACCESS
Access to the spa is granted to anyone over the age of 16. Anyone below the age of 18 must be accompanied by an adult and will only be granted access to the gym, thermal suite and swimming pool.

HEALTH AND PREGNANCY
Please inform us in advance if you have any health problem, allergies or injuries. This is so that our treatments will  not cause you any further discomfort. We offer specific treatments for pregnant women from the fourth month of pregnancy onwards.

LOST OR DAMAGED ITEMS
We do not accept  liability for damage to or loss of any personal items occurring during your stay at the spa.

PERSONAL TRAINER                                    
A personal trainer is available on request.